Home Creations internal production procedures ensure the highest level of quality through rigorous in-house quality control standards and working in collaboration with all authoritative testing laboratories such as SGS / Bureau Veritas / Intertek / UL / CSA to comply with customer’s requirements .

TESTING CERTIFICATIONS

QUALITY CONTROL SYSTEM

Home Creations interacts with testing labs based on customer requirements.

Annual training applies to Home Creations quality assurance (QA) team and factory quality control (QC) from 3rd party labs.

Acceptable Quality Level (AQL) checking and testing protocol is applied to each customer.

Home Creations quality engineer (QE) team does regular training with each factory’s QC on Home Creations quality standards processes to execute during mass production

24/7 on-site, dedicated QA team to watch production quality.

CUSTOMER SERVICE

Professional and responsive North American based customer service. Pick up the phone call and solve parts request in time and offer professional after sale service to end consumers